From the emergency room to a four day stay and treatment, and going back to get copies of all records, our family received compassionate care and professional assistance in every way. I didn't give five stars only because I think the board and the USVI government needs to step up and give these people all the tools they need to serve this island. We were very grateful for all that was done for our loved one in a timely, and professional manner!!
(August 03, 2017)
Melisa Kirby reviewed Schneider Regional Medical Center
I broke my wrist last evening when slipping on wet concrete steps. My son and friends drove me to Schneider ER where we all were treated politely and efficiently. From registration to triage, ex-ray, exam, administering of a pain med, splinting and checkout, each and every professional involved was outstanding both in care and bedside manner. I wish I remembered names so I could properly thank them. I can't but do want to publicly thank them here. Good job, team! I greatly appreciate you.
(June 02, 2017)
Jeff Anderson reviewed Schneider Regional Medical Center
My second experience with ER at Schneider. Very good care, very competent and caring medical staff. Desk staff very helpful too.
(May 12, 2017)
Mary Kukfa Stallings
We landed at Roy Schneider Hospital after a medical emergency out on sea on a cruise ship. From the ER Nurse Kelly who helped me acclimate to the hospital and island culture, to the surgeon Dr Comissiong and OR staff who treated my 22 year old daughter like their own on her 22nd birthday, to the Cruise port Liaison Tiarra who took care of everything (and more), to the Patient Advocate and the Nurse in charge who made sure I was comfortable and finally our nurse Christine who we were happy to have for three 12 hour shifts, our 3 1/2 day stay was the best it could be. This RN Nurse Mom is grateful for the care we received and Dr Commissiong's follow up after we returned home.
(March 19, 2017)
Wendy S. Hart
Seeing The Other Side Of The Fence
This particular morning was an uneasy one for me. I was nervous and
has some anxiety that made my blood pressure be way higher than usual.
I was very hesitant on even getting out of bed in the first place. I
had too; I had already drunk the most enormous, nastiest lemon
flavoured fluid that tasted worse than anything I have ever had to
drink. Each gulp
All this was because I was scheduled to have a procedure at the same
place I worked at. I am a very healthy individual, but due to my
family history, I needed the dreaded colonoscopy that we all eventually
need to get done. Well, it was my turn. I was nervous over the
procedure due to the unknown of what may be lurking deep in my colon.
Even more anxious over having it done where I worked, and the thought
of being on the other side of the fence, being an actual patient and
not the health care provider.
Well, I must admit, the experience wasn’t bad at all. First of all,
the staff in the OR, and my physician was wonderful. The procedure,
well, what can I say it was what it was. They were very professional
and understanding. I believe they could see I was nervous and they
were very comforting. A few of the nurses that recognized me came over
and visited me. I told one of them in particular that I was nervous
and replied to my statement in a soft sweet voice, “You’re one of us,
your part of the family; we’ll take good care of you”. I’m sure I
wasn’t treated any different from any other patient, but her just
saying that for some reason, calmed my apprehensions down. Another
nurse that recognized me asked if I wanted her to put in my IV, I said
ok, she wasn’t even my nurse for my case. She did a great job, I
didn’t even feel it. Well, maybe a little pinch. Everyone was
wonderful from start to finish.
What a wonderful family that I found I belong too, and I am proud to be
a part of at SRMC. KUDOS and a BIG THANKS to the entire OR team. I
couldn’t of been in better caring hands that day. Thank you for your
wonderful care and dedication to your profession.
The experience has taught me a valuable lesson in being more
understanding to our patients on what they may be feeling, and their
anxieties on the unknown. Being on the other side of the fence is not
pleasant for anyone, but maybe I, as a health care provider can make a
difference in their lives.
A BIG Thanks again,
A patient for a day
(September 08, 2016)