Wendy S. Hart
Seeing The Other Side Of The Fence
This particular morning was an uneasy one for me. I was nervous and
has some anxiety that made my blood pressure be way higher than usual.
I was very hesitant on even getting out of bed in the first place. I
had too; I had already drunk the most enormous, nastiest lemon
flavoured fluid that tasted worse than anything I have ever had to
drink. Each gulp
All this was because I was scheduled to have a procedure at the same
place I worked at. I am a very healthy individual, but due to my
family history, I needed the dreaded colonoscopy that we all eventually
need to get done. Well, it was my turn. I was nervous over the
procedure due to the unknown of what may be lurking deep in my colon.
Even more anxious over having it done where I worked, and the thought
of being on the other side of the fence, being an actual patient and
not the health care provider.
Well, I must admit, the experience wasn’t bad at all. First of all,
the staff in the OR, and my physician was wonderful. The procedure,
well, what can I say it was what it was. They were very professional
and understanding. I believe they could see I was nervous and they
were very comforting. A few of the nurses that recognized me came over
and visited me. I told one of them in particular that I was nervous
and replied to my statement in a soft sweet voice, “You’re one of us,
your part of the family; we’ll take good care of you”. I’m sure I
wasn’t treated any different from any other patient, but her just
saying that for some reason, calmed my apprehensions down. Another
nurse that recognized me asked if I wanted her to put in my IV, I said
ok, she wasn’t even my nurse for my case. She did a great job, I
didn’t even feel it. Well, maybe a little pinch. Everyone was
wonderful from start to finish.
What a wonderful family that I found I belong too, and I am proud to be
a part of at SRMC. KUDOS and a BIG THANKS to the entire OR team. I
couldn’t of been in better caring hands that day. Thank you for your
wonderful care and dedication to your profession.
The experience has taught me a valuable lesson in being more
understanding to our patients on what they may be feeling, and their
anxieties on the unknown. Being on the other side of the fence is not
pleasant for anyone, but maybe I, as a health care provider can make a
difference in their lives.
A BIG Thanks again,
A patient for a day
(September 08, 2016)
I am so pleased with the care my father, Vincent Maynard, His
Surgeon, Dr. Odlum was very professional, kind, and caring. He always
kept our family in the loop at every stage of his surgery. Even after
the surgery he came up to his floor to check on him consistently and
was very kind and patient towards us. I originally wanted my father
to have the procedure done in Atlanta, where I reside but he assured me
that there are still good Dr's on the Island.
He also had a
great Nurse named Ms. Hanley. She was so caring and thoughtful. Her
soothing tone of voice as it what did it for us. She always took the
time to address the family and was very friendly. My father was so
pleased with her that he asked that we have flowers delivered to her as
a Thank You.
I am so proud so say that my Island can deliver professional care.
Kudos to Dr. Odlum, Nurse Hanley to the Professional staff at Roy L Schneider Hospital!!
(August 26, 2016)
Kevin McDonough, Florida
name is Kevin McDonough and I have been married to my wife, Deborah,
for almost 33 years. This letter is meant to thank all the wonderful
people in St. Thomas who not only saved my wife’s life this week but
also showed us random acts of great kindness too numerous to mention.
Here is our story:
both of our birthdays this week, my wife and I left Miami on July 9 on
the Norwegian Cruise Line’s ship, Escape. Shortly after sailing, she
developed incredible pain and was placed in the ship’s ICU/Medical
Section. They were correct in their diagnosis, and on July 12, my wife
was taken by ambulance to the hospital as soon as the ship reached our
first port, which was St. Thomas.
discovered she had a gangrenous gall bladder, she was admitted and it
was successfully removed in emergency surgery on July 13. Her birthday
was yesterday, and she is recuperating now (under my tender loving care)
at the Green Iguana on St. Thomas.
wish to personally thank the Escape ship’s medical staff, Schneider
Regional Medical Center and the ER Nurses, Radiology Department, Surgery
Department — especially gifted surgeon, Dr. Gilbert K. Comissiong, a
native son of St. Thomas — the Medical/Surgical nurses and fourth floor
staff and Jerrick Amaro, Norwegian Cruise Line’s ship agent on St.
Thomas who has been so kind to my wife and me this week.
also must thank John and Gwen Pittman of the Green Iguana Hotel who
gave me peace, love and a place to lie down and later a quiet place for
my wife to recuperate after the hospital discharged her. They will be
our friends for the rest of our lives.
allow me to also thank the only person we knew here in St. Thomas — as
he picked us up more 20 years ago in his “Golden Chariot”: Dennis
“Goldie” Kuntz, whom everyone here seems to know and love. He visited
us, took me to buy groceries and took us to church, Mt. Zion New
Testament Church Of God, on Sunday to give thanks.
many total strangers gave me rides to the hospital for free, free
meals, hugs, directions and recommended people and places to help us in
our times of great need. You will always be in our hearts. Thank you to
Thomas is my wife’s favorite island. She likes it so much that she
decided to give her gall bladder to St. Thomas. Now that’s love!
is well and we will treasure our time here. We will be back. We are
departing on the NCL Escape today, July 19, to complete our cruise and
we thank their amazing crew as well.
(July 19, 2016)
Mrs. Carol Henneman
Mrs. Carol Henneman said that from entrance to exit, the staff is 1st class at CKCI. She wants to thank everyone at CKCI, her physician Dr. Buchan, RN Comissiong, Jennie and others who were all caring and encouraging to her while she got her treatment. She didn’t want to exclude RLS where she was also treated with great care, her physician Dr. Sidney Comissiong, is the best. Her classmate and very good friend is Dr. Thelma Watson and is not to be forgotten for all of her support. The VI have a great health care facility and offers many things that we don’t have to go to the United States for. She didn’t forget to mention that while having her treatment, she have the best view, looking at the harbor and the beautiful ships that are coming in.
Then we had Mr. Aubrey Nelthropp who also called to give his praise for the outstanding care that he too receive when he had to go to CKCI and also his care that he received from the ER and RLS staff. He also mention the superb job that Dr. Bernard Wheatley is doing.
Ms. Ruth E. Thomas called to give her praise for the hospital also, and everyone knows, when Ms. Ruth E. Thomas talks, everyone listens.
(April 13, 2016)
Margie and Raymond Stallings
I want to extend to you and your entire staff at SRMC a sincere THANK YOU for the outpouring of care, love and personal attention displayed and provided to my wife Margie and me during our recent personal emergency while on a Royal Princess cruise in early April. My wife experienced severe stomach pain on the ship which resulted in our debarkation from the ship and transport to your hospital in St. Thomas for emergency surgery.
From the moment of our arrival by ambulance to the Emergency Room, your staff provided timely and immediate actions and made preparations to properly determine and provide the necessary medical care to address her life-threatening situation. For their timely response and follow up care following the needed surgery, we are eternally grateful to your staff and the hospital they represent.
Although I would like to individually thank all who came to her aid, we do not know all of them by name, pbut I do know that their efforts were real and dedicated toward helping to ease her pain and suffering. If you can, please pass on to you staff our sincere and heart felt admiration for their efforts and dedication to her as their patient. It will be greatly appreciated.
I would like to mention several individuals in surgery operations, recovery and post surgery care who we feel went the extra mile and provided a level of care and concern that exceeded expectations. Their efforts helped to speed up her healing and restore her physically, mentally and spiritually. What a pleasure it was to be in contact with people who were willing to share their faith and love and clearly demonstrate their desire to serve others and provide professional medical care. Their caring attitude and training was on display during our entire stay at SRMC. You should be proud of your medical staff.
I will list a few of the nursing staff who cared for my wife and are worthy of our recognition. These individuals are Nurses' Victorine, Enrico, Joshua, Nurse, Phyllis, Donovan, Dominica, Celia, Hadley, Jeremiah. These nurses were always professional in their actions, but also displayed a caring and friendly attitude.
My wife and I have nothing but admiration and respect for the surgical, anesthesiology and radiology doctors who cared for her. We realize that Dr. Comissiong, using his surgical training and expertise, saved her life and properly handled a critical life-threatening situation. We will be forever thankful to him and will always remember the extra effort, time and genuine concern he displayed and gave to us. He is indeed a Special Person to us and is #1on our list.
Let me close with this. We believe that God put a lot of his Angels in our path in the last few weeks. It just so happens that we believe that these Angels work at SRMC and are willing to serve with all their capabilities those in need of medical help. We are proud of them and what they did for us and will consider them as our forever friends.
May God continue to Bless you and your great facility.
With sincere admiration and thanks,
(April 21, 2014)